Contact

Do you have a special request? We are looking forward reading from you! Please note that by submitting a message, you agree to the terms of the Le plein pas cher's privacy policy. Your message and data will be saved for the duration of the processing and then deleted.

Please note: communication can only take place in english or german.

  • There is a technical problem on Le plein pas cher.
    Please send an email to elektrozentrale@tankbillig.in with the following information:
    • What does not work?
    • How would you expect it to work?
    • What do you have to do to see the problem?
    • Which operating system and which browser do you use?
  • A price on Le plein pas cher does not match the price at the gas station.
    Germany: please use the button "Report incorrect data" on the details page (on the mobile phone) or in the middle column (on the desktop or tablet) to report the right price. Your price report will subsequently be sent to the "Markttransparenzstelle für Kraftstoffe".

    Austria: Le plein pas cher gets its data from the e-control in real time. The displayed prices correspond to what the gas station's operator has reported. It can happen though that an operator complies late with his obligation to report the price. Please note that there is no exact price for certain petrol stations. The indicated price is therefore inaccurate! The price at the gas station can be the same as stated, but in most cases it is higher. This is indicated by ≥.

    Switzerland: for Switzerland (with few exceptions) only price reports by users are available. Therefore the quality and timeliness of the listed prices can not be guaranteed. If you can specify a current price, please use the "report price" button on the details page (on the mobile phone) or in the middle column (on the desktop or tablet).

    France and Spain: the prices are from official sources. Unfortunately, they do not provide any feedback at incorrect prices.

  • I want to report a new station.
    You can register a new gas station here. However, user reports of new petrol stations can only be considered for Switzerland.
  • I would like to report additional data (opening hours, offers, etc.) to a gas station.
    Please use the button "Add info" on the detail page (on the mobile phone) or in the middle column (on the desktop or tablet). This option is not available at Austrian petrol stations.
  • I have received a wrong invoice or the amount charged is incorrect.
    Le plein pas cher is an operator independent site for finding gas stations and comparing gas prices. Le plein pas cher does not operate gas stations! If you want to complain about an invoice, please contact the gas station's operator. You can find contact details for a selected gas station on the details page (on the mobile phone) or in the middle column (on the desktop or tablet).
  • Ich want to get in contact for another reason.
    Please write proposals and feedback to elektrozentrale@tankbillig.in.